Dek is an online B2B platform providing efficient purchasing and product media content supply to your customers. Enabled with controls for product access and individual customer pricing levels, Dek allows the management of sales channels and customer segmentation.
Every user has a unique ID and there can be multiple users per Company for control over access and security. Additionally each account features multiple billing and shipping addresses allowing centralised ordering but localised delivery. To help you promote offers or ensure important communications are read, Dek features post-login messaging with or without acknowledgement requirement. Dek+ allows user specific messaging.
The landing page and banner graphics are fully customisable by admin users and the category menu can be customised to fit in with product structure. Image and text is used for menus to allow quick user operation.
Products are organised by Category then Item. Unique products can be created that are specific to customers, such as SMU or 'one-off' products.
Each product can be restricted by criteria such as region, customer level or customer type. Dek also supports outer quantity or individual item sales.
Product pages can display customised text information relevant to product type, plus each product can have unique downloadable files such as MSDS or technical documents.
Product pages support image downloads at native resolution. No need for a 3rd party file system - the media on page is accessible by customers as a ZIP download.
Draft products can be created and published when admin is ready to make live. Ranges can be prepared well in advance of launch and information embargoed.
Bundles can be set up for operational or selling purposes.
Retained baskets - items are retained even if user logs out. Ideal for customers who like to build orders over time.
Admin can log in as customer and add product to their basket for them, i.e. if taking a phone order.
Users can download and then upload order form.
Users can use Dek like a product catalogue with no pricing or order information visible.
Checkout allows selection of delivery address from ones noted against that account.
The checkout supports Stripe payment gateway or BACS. Customers will receive automated post-order email confirmations.
Dek can be integrated with almost any ERP/CRM including custom builds. This can be web or server based.
All currencies are supported but only English language is available at this time.
Dek does not handle returns management.
Unique SLA's are created depending on your ability or desire to manage the platform.
The built-in media library allows hosting of documents, images and video.
With option for binary In/Out Of Stock or the Dek+ Traffic Light system working from preferred stock levels and ETA's, Dek provides your customer with the information they need to make decisions.
Bulk uploads/adjustments or individual product adjustments are possible if not running inventory from an external system.
Customers can select partial fulfilment or for orders to shipped complete.